Top 18 Business Texting Messaging Software & Apps In 2022

That’s why with Spike, you can seamlessly switch between the two. Simply hit the Video Meeting button if you need to hash out some details quickly. Glip is a reasonable choice for RingCentral Office users with a sizable list of integration solutions. Flock seems like a well maid Slack alternative, however, its Freemium version is quite restricted with 10K message history limit. Microsoft Teams is a solid, but not the simplest tool on this list. Explore it if you are not afraid of challenges in deployment and team administration.

The Best Business Messaging Apps

The Pro plan costs just $6.67 per month, and the Business plan costs $12.50 per month. Slack works in real time and is accessible on computers, tablets, and iPhone and Android devices. It integrates with other business apps, like Outlook and Gmail, and features a highly user-friendly interface that’s accessible to users with even limited tech experience. That could not be more clear, especially after the last couple of years. While more people continue to move to a remote work situation, it is important to understand how effective messaging apps can really be to your business. Many small organizations can get away with using the free version of a messaging app.

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Dust is also set not to display usernames in messages and informs you if a screenshot is taken from within the app. You can also send “Blasts”, Corporate Mobile Messenger Development which are messages sent to a group of people but read privately. You can send private messages called “Dusts” to your contacts. is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. One unique and useful security feature is the notification sent when someone takes a screenshot of a conversation.

Notifications for texts, social media, and even business messaging apps can get out of hand quickly. You don’t have to be bothered by unexpected notifications when you’re in the middle of working on something, instead, you can check your Twist notifications when you want. This allows workers to be more disciplined about getting things done and setting boundaries for a healthy workspace. Line is a very popular app, especially in Asia, and it boasts more than 600 million users. As well as all the standard features of a messaging app, there is a timeline similar to Facebook, where you can post and your friends can comment on your posts. Calls to landlines, and free Line to Line video or voice calls are available.

However, the built-in options out of the box aren’t always the best. If you require a simplified approach to apps, consider Google Hangouts. This efficient alternative allows you to easily integrate other Google functions, such as Gmail and documents stored on Google Drive. It’s not as business-oriented as Slack or Voxer, but an affordable and accessible option nonetheless. The little extra is that you can send or receive money, make new connections and even play a few games. If you like the app, you can make it much more engaging than the other apps.

Best Business Instant Messaging Apps

Below is a top list of internal instant messaging for business. Skype, a widely used platform, which takes place on a separate network where you can invite regular Skype users to join. This app is for messaging, social media, and e-payments where your customers will be most accessible. Each business is unique in the way the team members communicate and collaborate on their tasks, so communication tools are made flexible to suit every business.

The Best Business Messaging Apps

Results show up in real-time as you type, and there’s a wide range of filtering options. You’re here to work, and the ideal team communication app should make this easy with collaboration-specific features. And there should be integrations with other apps, to make getting work done easier. We reviewed and tested dozens of team communication apps, and here we’ll present our picks for the best team chat apps currently on the market. Cisco Webex Teams is Cisco’s full-fledged chat solution for small businesses. It provides a chat tool, meeting software, a whiteboard collaboration tool and an organized calendar app.


You can set messages to self-destruct, share videos and documents and participate in group chats of up to 200,000 users. (Yes, Telegram really does support group chats that large.) However, chats with more than two participants won’t be end-to-end encrypted. Many of the best encrypted messaging apps are so heavily encrypted that even government intelligence agencies and police can’t break into them. End-to-end encryption as used by Signal, Threema, WhatsApp and others means only the sender and the recipient of a message and or a call can see or hear the content. However, Telegram only uses this encryption in calls and its “secret chats” feature, not in regular chats.

Flock is a good solution for businesses seeking to maintain transparency with workers but wanting to communicate more efficiently. These 14 chat tools can help your team stay connected, whether working in the offices or working remotely. Typing, voice, and video communication don’t need to be separate.

As such, you probably won’t encounter many people who use it for personal communications. Like Signal and WhatsApp, Telegram lets users link their phone number to a Telegram account to send fast, encrypted messaging over the internet, with client-server encryption for standard chats. Here are some of the best encrypted messaging apps available right now for Android and iOS. The app uses end-to-end encryption on all messages and files, including pictures and videos. This ensures that third parties cannot access the data as it transfers from one device to another. There is an option to self-destruct messages, files, photos, and videos in a certain amount of time after they have been sent and received.

  • One problem with Viber’s end-to-end encryption is that it only works for one-on-one chats, leaving group chats vulnerable.
  • Dust bills itself as “the world’s most secure messenger,” so if privacy is a concern, it might be worth a download.
  • You can use this tool as a central place for having discussions, collaboration, and making faster decisions in real-time.
  • With thirteen million daily users, Microsoft Teamsrecently overtook Slack as the king of business instant messengers.
  • EZTexting can do it all, so long as you know what you’re looking to accomplish.

You can also use chatbots to send triggered events such as order confirmation, receipts or tracking information to your customers. Google Chat —or Google Workspace— doesn’t have a free version, which can be an obstacle for teams that don’t want to spend with this kind of software. The Basic Plan starts at $6 per user per month, Business Plan costs $12 per user per month, and if you want to use all features of the Enterprise Plan, you’ll have to pay $25 per user per month. Pumble is one of the most popular team messaging app with a free plan for teams of all sizes, which sets it apart from its competitors. Another popular tool for internal business communications, Microsoft Teams probably needs no introduction—it has built-in video call and team chat features for collaborating with teams.

You can set messages to self-destruct within 24 hours or right after being read. WhatsApp offers two-step verification that allows you to add more security to your account by setting a PIN required to verify your phone number on any device. WhatsApp encryption is established, and users are explicitly warned when end-to-end encryption is not applied to a particular chat. Apart from that, you can make calls as well as call landlines and normal mobile phone numbers from the app. Add it to your website to let people contact you directly there.

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WhatsApp for Business does offers you a business profile, with auto-greeting messages, and quick reply options. If you’d prefer to avoid Slack for any reason, Google Chat is a good alternative for team chat at work. Google Chat offers a clean, uncluttered interface and, as you might expect, smooth integration with Gmail, Google Drive, and Google Meet—all are just a click away. Sharing files, photos, and links is much more seamless than with other Slack alternatives, and plenty of bots are available to automate or enhance your messages with things like polls or GIFs. Google Chat isn’t as customizable as Slack, and because message threads aren’t collapsed, it’s harder to scan and keep track of conversations. But if you’re already paying for Google Workspace , Google Chat might be all you need.

If a teammate is focused on a project, they can’t be expected to respond to every instant message as it comes in. Having the right instant messaging app for your business can differentiate between a productive remote workforce and a non-productive one. The right balance to find for your team is a solution that allows for seamless collaboration without becoming a burden.

If you don’t have a dedicated IT staff, it’s going to be tricky to set up, particularly if you’re attempting to set up the free version. Considering the size of organizations Teams seems to be built for, however, that’s probably not much of a barrier—especially if your team is already using the Microsoft suite of apps. Slack’s biggest downside might be its price—particularly given that it doesn’t come as part of a broader software bundle. For teams that are serious about workplace chat, however, Slack offers more than enough value to be worthwhile.

Chanty is a very intuitive, easy to use team messaging app that allows remote teams to communicate and collaborate more efficiently. Their aim is to bring everything together in one place, and they seem to have accomplished that goal. All-in-all, Slack is one of the very best business messaging apps around. The most important thing a team messaging app can do is to support everyone on a team by giving them one of the many tools they need to communicate and get work done efficiently.

The Best Business Messaging Apps

Finally, this isn’t a flaw per se, but in December 2020, Salesforce signed an agreement to acquire Slack. As with all company acquisitions, we don’t really know how Slack might change if the acquisition goes through. It could mean great new features for Slack’s customers since the company would presumably have access to Salesforce’s greater resources. Slack CEO Stewart Butterfield has stated that Slack will remain an independent and open platform, and that the company’s roadmap, mission, and brand won’t change. When choosing the right messaging app for your business, examine your internal and external communication needs.

And I currently use OfficeChat and I would give OfficeChat five out of five. OfficeChat is an invaluable tool for my line of work, especially given the current world that we live in. Unlike WhatsApp and texting, Office Chat is centralized, secure, and within your control. Send out text message campaigns to keep your clients, team members, or community in the loop with updates, news, alerts, and other notifications. Messaging is a quick and easy way to interact with your business.

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By pulling multiple different platforms together in a single dashboard, your customer service team will be able to answer every customer on their chosen channel without jumping from app to app. Not only will you keep your customers happy, but you’ll give them a seamless, consistent experience when they are dealing with your company. With the right business messaging app, you can answer customer queries and sell products. However, customers are using multiple channels to reach out to businesses, and you need to respond on their preferred platform to keep them happy. We hope this article helped you find the best business messaging apps and software for your company.

Effective project management is only possible with effective coordination. When you communicate effectively, the chances of confusion and mistakes also lessen. It is one of the most optimum ways to make sure if things are on track or not. Thus, team chat software does make way for seamless project management. Telegram offers numerous great features such as the ability to integrate bots, stickers, and free downloads.

The Best Business Messaging App Options To Consider

Twist helps keep all of your communication organized for maximum efficiency. You can design channels that focus on specific topics and make those channels public or private. You’ll know right where to look to find each conversation, based on the topic. Messaging apps offer a more streamlined way to communicate with one another. Since it is not always possible to be around each other anymore, a streamlined process of communication that allows ideas, documents, and videos to be shared is a must.

KakaoTalk gives users exclusive coupons and deals from popular brands to share with their friends and family. The app has gotten so popular for transactions that it now offers branded credit cards that users can use with their virtual currency. Bonus features include being able to create your own calendar and schedule appointments and reminders for lunches, work meetings, or gatherings. The app recently added group video chat to its features, so you can get together with your friends. Skype is another popular app that lets you text and call people anywhere in the world. You can use the app on your phone as well as on your desktop for easy access.

Team communication can sometimes get messy with multiple text messaging threads and searching for phone numbers. They have some really sophisticated texting automation tools and the software is very easy to use. • Multi-channel customer communication and team collaboration within one unified inbox. Updates – Send an immediate update on anything you’d like to all relevant employees and automatically track who viewed your update, with or without social tools such as comments and likes. From announcements, weekly goals, a quick message or celebrating a birthday, updates make employee engagement fun and easy.

I would like to add a team collaboration tool that is recently introduced known as Oneteam. If you’re running a technology company or larger business, you may want to consider Mattermost. This chat tool is fully customizable to your company’s needs and can even be run on your own servers. It offers basic chat functionality and communication features, but you have the ability to toggle things to meet your needs. Ryver integrates basic chat functionality with task management. Instead of losing ideas to chat channels, Ryver allows you to create posts so you can better manage ideas and new tasks.